Delete your account

Gears+

This page explains how to delete a Gears+ company account and the data that goes with it. Only a company admin can do this. Staff accounts are removed when the company is deleted.

How to delete the company

1. Sign in on the web app or open the Gears+ mobile app.
2. Open Profile.
3. Choose Delete account.
4. Pass the checks your company has turned on. That can be your password, a one-time code emailed to you, and an authenticator code if you have set one up.

Sign in to delete your account

What is deleted

Deletion is permanent and happens immediately. We remove the company, its users, equipment, rental orders, handover photos, photographer contacts, notifications, and the billing records stored in Gears+. Access ends at once. Unused subscription time is not refunded. Cancelling a plan without deleting the account is different: access then continues until the end of the paid period.

What may be kept

Payment providers (card networks, Qi Card, Zain Cash, and similar) may keep their own transaction records under their policies. We do not keep a copy of the company inside Gears+ after deletion succeeds.

If you cannot sign in

Email support@gears-plus.app from the admin address on the account and ask us to delete the company. We will confirm it is you before removing anything. More on how we handle information is in the Privacy Policy.